Shipping policy

Shipping Policy

LAMA delivers orders to addresses within South Africa where delivery is available.

Processing

Orders are processed after successful payment confirmation.

Processing times may vary depending on product availability, the seller, order volume and other circumstances.

Delivery

Estimated delivery times and applicable delivery fees will be communicated during the checkout process or through the relevant product/order information.

Delivery times are estimates and may be affected by circumstances outside LAMA's control, including courier delays, severe weather, public holidays or incorrect delivery information.

Delivery Address

Customers are responsible for providing accurate delivery information.

If incorrect information is provided and the order cannot be delivered, additional delivery charges may apply where applicable.

Tracking

Where tracking is available, customers will receive the relevant tracking information after their order has been dispatched.

If your order has not arrived within the expected delivery period, please contact LAMA Customer Support with your order number.